Managers and Heads of Department are highly encouraged to refer employees for support through a formal referral in specific circumstances. These may include issues such as a serious decline in performance, behavioural problems and suspicion of alcohol and/or substance misuse. Employees may also be formally referred when returning to work following long-term sick leave.
Identification of early warning signs such as serious decline in performance, lower quality of work, increased absenteeism, over-reacting, withdrawal and isolation from colleagues, and drastic changes in mood, physical appearance and behaviour, may be indications that the employee may require professional intervention.
The employee will be required to countersign the formal referral form, which will then be submitted to the ESP Unit. The referrer and the respective employee may be required to attend a consultation meeting with ESP representatives. This meeting shall take place prior to the commencement of the individual support sessions. Confidentiality is strictly adhered to at all times. Once the respective employee starts benefiting from individual support, ESP representatives can only confirm employee`s attendance. No additional information will be provided without the employee's written consent even in the case of formal referrals.
Kindly submit the formal referral through this link.
